Customers in Cornwall will receive £30 off their water bill after helping restore water levels following the summer’s drought.
In November, in a first-of-its-kind customer incentive scheme, South West Water asked everyone in Cornwall to come together to help “Stop The Drop” in reservoir levels, offering a £30 bill credit if Colliford Reservoir on Bodmin Moor reached 30 per cent storage capacity by December 31.
The company said customers’ collective efforts helped increase Colliford to more than 30 per cent before Christmas, and as a result all household customers in Cornwall will receive their credit on their next bill.
Alongside efforts from customers to reduce water usage, the water company has been working to bring new supplies safely online, find and fix more leaks and help businesses reduce their water usage.
These steps have combined to help river and reservoir levels stabilise across the region and recover in Devon.
Although storage levels are improving, South West Water is urging customers to continue saving water where possible to ensure we restore reservoir reserves as much as possible heading into this spring and summer.
In December, the company revealed new research which showed 79 per cent of adults living in Cornwall and Devon intend to make long-term changes to reduce their water usage, as more than half of people (57 per cent) took shorter showers last year in order to cut back and save water.
Colliford is the strategic reservoir serving around 255,000 households in Cornwall.






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