A BUSINESS group has launched a campaign to improve the road infrastructure in Newquay following concerns about people’s safety.

Newquay BID is challenging Cornwall Council’s highways department, asking it to prioritise “risks” and ensure issues such as “unclear signage, faded road markings, and deteriorating surfaces and potholes” are maintained to an “acceptable standard.”

The organisation has identified various areas of concern including drivers exiting Fore Street car park frequently turning left into oncoming traffic due to unclear road markings.

Vehicles at Marcus Hill are regularly mistakenly entering a one-way system in the wrong direction, posing a significant hazard.

Faded yellow lines at Wesley Yard are creating parking and safety issues.

Faded yellow lines and poor road conditions at Gover Lane are contributing to ongoing access and safety concerns.

A lack of clear and effective yellow lines at Gover Lane is resulting in static parking, including long-term van use throughout the year.

Newquay BID manager Mark Warren said: “These are not just maintenance issues they are public safety concerns.

“While we recognise the pressures on highways teams, issues like these should not be left unresolved for months or years. These areas in particular require urgent attention.

“We’re not just raising problems, we’re offering to be part of the solution.

“But organisations must take accountability for the infrastructure they install and maintain.”

Mayor Cllr Drew Creek added: "I fully support Newquay BID in raising these concerns. The state of some of our town centre infrastructure including faded road markings, unclear signage, deteriorating road surfaces, is not acceptable, and in several of the cases highlighted, these are genuine safety risks that need urgent attention.

“As mayor, I have heard these concerns from residents and businesses on a regular basis, and I share the BID's frustration that issues of this nature are allowed to persist for months/years without resolution.

“Newquay is a town with real momentum, growing its reputation as a vibrant, year-round destination and it is important that our public infrastructure reflects that ambition.

“I want to recognise the significant work the BID does to keep our town centre safe, clean and welcoming, often going well beyond what should reasonably be expected of a business improvement district. That effort deserves to be matched by the statutory bodies responsible for maintaining our roads and public assets.

“I would urge Cornwall Council's highways department and all relevant infrastructure owners to take the concerns raised here seriously, prioritise the specific safety issues identified, and work with the BID and the wider community to bring our town centre up to the standard Newquay deserves."

Newquay BID is encouraging businesses and members of the public to report issues such as unsafe signage, damaged road markings, or poorly maintained infrastructure via the Cornwall Council Report It link.

Over the coming weeks, Newquay BID will also be conducting a comprehensive visual audit of the town centre, documenting issues and submitting them directly to the responsible organisations.

The initiative forms part of a broader strategy to support Newquay as a vibrant, year-round destination. With growing events, improved transport links, thriving local businesses, and continued investment in arts and wellbeing, the town is well positioned for continued success.

Mr Warren said: “Newquay is evolving into a strong, all-year-round town.

“But to support that growth, we need all organisations to step up, take pride in their presence, and ensure their infrastructure reflects the quality and potential of our town.

“Newquay BID is also now in active discussions with Openreach regarding the condition of green street cabinets across the town centre.

“Many of these cabinets are currently affected by graffiti and general poor maintenance. We are working collaboratively with Openreach and are hopeful that improvement works and refurbishment of these assets will take place in the coming weeks.”